1.How to Cooperate with you?
01 Discussing the details of the product
02 Drawing a design for your reference
03 Offering Prices as per the confirmed details
04 Customizing the samples and ship for approval
05 Discussing the production time and shipping method
06 Confirming the final order
07 Starting the mass production
08 Providing the production photos or Video-inspection online before shipping
09 Shipping the goods out after receiving the balance
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2.Certifications
A1: ISO9001,ISO14001,SGS, TUV, BSCI, SEDEX, ETC.
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3.Samples
A1: Yes.,you can. but you need pay sample shipping cost. We can send 1 set free sample to check the quality if you don't mind the color and style. But will charge the sample cost if you would like to customize your own design.
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A2: Yes, Sample order is accepted before your bulk order. If you choose from our existing samples, packages can be shipped within 3 days. If customized samples are needed, they will be delivered in 5-10 days according to different requirements.
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4.Production
A1: Yes, we can provide customized designs, such as customized colors, logos and packaging. Please send us the photo or requirements, we would like to produce as per your requirements.
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A2: All Pantone colors are available, just need the pantone number or actual sample to adjust color. Also there is a catalogue for your reference.
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A3: For the off-the-shelf products with customized logo, we can send the photo and videos of the product with the logo on for your confirmation .
Fully customized products, we will send samples to you for confirmation before mass production.
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A4: Lead time for sample is 5-10 working days, lead time for mass production is 30-40 working days after sample approval.
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A5: We are the direct factory of makeup tools since 2008. We can do any customized makeup tools. please show us the photos, we will provide the similar brushes.(please pay attention that the products you provide don't infringe the patents of other companies.)
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A6: Yes, we never test on animals and the ingredients are vegan friendly.
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5.MOQ (Minimum Order Quantity)
A1: MOQ is 500-2000 sets for makeup brushes and 3000pcs for makeup sponges.
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A2: MOQ is 50-200 sets for makeup brushes and 200pcs for makeup sponges.
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6.Quality Control
A1: Caliper, Weigher, tensile tester, logo testing tape, etc…
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A2:We are a professional makeup manufacturer with over 15 years’ experience in OEM/ODM.
We have the SGS, BSCI, FSC, RoHs and ISO9001 and ISO14001 certificates.
Professional customer service team 24 hours on-line.
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A3: Our company has strict quality control process.
Incoming materials -- production schedule reaches 50% -- production schedule reaches80% -- production schedule reaches 90% -- production 100% finished
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A4: We guarantee our materials and craftsmanship. Whenever there is a warranty, We will solve all problems, so that everyone is satisfied.
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7.Shipment
A1: Yes, we always use high-quality packaging for shipping.
Specialized packaging and non-standard packaging requirements may incur additional costs.
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A2: The shipping cost depends on the way you choose. Express is normally the quickest but also most expensive way. By sea the freight is the best solution for big quantity orders. We can also arrange the shipment to you by DDP.
We have been in international business for over 15 years. We will recommend you the best shipping method at the most competitive prices.
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A3: Delivery time= process time+shipping time
Sample /white label/no logo products) process time = 48-96 hours(holidays not included)after payment
Shipping time: Vip shipping : 3-7 Working Day
Standard shipping: 10-15 Days
Shipping by sea: 20-40 Working Days
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8.Payment method
TT, Western Union, Paypal, Cash.
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